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“We’re definitely not retiring off this resale”: Splendour In The Grass organisers defend increase in resale fees

After copping some hardcore criticism from Aussie punters, including a petition that threatens to lodge a dispute with NSW Fair Trading, Splendour In The Grass organisers have defended the increase in resale fees for this years festival.

Yesterday afternoon, festival director Jess Ducrou spoke with triple J’s Hack to explain the fee increases were to help cover administration costs, and that profits from the increase were “minimal.”

Following some severe backlash from punters, Splendour In The Grass organisers have spoken to triple J’s Hack to defend the increase in this years resale fees.

During the this years resale, the festival raised the fees for both punters and sellers, with the buyers fee jumping from a flat $20 to 10% of the ticket price – basically doubling the fee for a three day pass.

The fee for sellers has jumped from $20 to $30, plus the cost of the original booking fee.

So if someone needs to sell their 3 day ticket and their camping ticket, they’ll lose $84.57,” triple J explain.

There are hard costs associated with being able to offer the resale facility – tech development, administration, labour and ongoing management, a huge amount of inquiries, complications,” Ducrou told the program.

I know there’s suggestions that we’re making a bunch of money out of this, and yes we’re a business and we do need to make money from the event, but we’re definitely not retiring off this resale. It’s not a huge revenue generator at all.

Splendour In The Grass will take place on July 20th, 21st, 22nd at North Byron Parklands, Byron Bay.

Via Music Feeds

 

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May 22, 2018